6 Great Improvements...LA Photographer

Changes Photographer Clients Will Love

The quarantine has forced business owners and professional photographers more specifically to evaluate our systems and look for ways to improve the overall experience of our portrait clients, like you.  From the very start of the quarantine, I began looking at everything associated with the process from the Contact page to installing a Live Chat so you could ask a quick question without having to wait for an answer.  In this article I want to give you insight into the different things that have been implemented to help with your overall client experience.

Let's Start at The Beginning

• Improved Load Time

Have you ever been to another photographer's website and then bounce off because it took too long to load? I have!  As professional photographers, we want you to see our work in its full glory.  However, the pictures we produce are huge image files and causes websites to load extremely slow.  As a potential portrait client this can be extremely frustrating, annoying and a huge time waster, especially if you really wanted to visit the website.

I have partnered with my website developer to do what's necessary to speed up the load time.  This will give you quicker access to the website.  Determine if you like the work of the potential client and if you would like to work with them.  If you're visiting this website, I hope I get to photograph you!  In addition to being able to ask your potential family photographer pricing questions, photography location suggestions, and more.

• Homepage

The Tamieka Smith Photography homepage has received a significant makeover. There are so many new great features added, Live Chat, Testimonials, Newsletter, Recent Blog Posts, Expectations, and more.  All these updates are to ensure you have a better portrait experience.  The biggest result of these photography website changes are you will receive a beautiful family portrait or headshots you'll be proud to share as a business owner.

• Live Chat

Do you have a quick question?  That's why a Live Chat box has been installed on this photography website.  Sometimes you just have a quick question or in an environment where you're unable to make a quick telephone call.  That is when the Live Chat comes in handy.  No, it's not a bot answering your questions; it is me!  I'm notified as soon as you start a chat and able to hop on and answer your family picture question directly. 

Benefits of Using Live Chat:

• Instant connection with photographer

There's no need to wait for a reply. (You'll be able to instantly connect with me simply by opening the chat box.)

• Build Strong Relationships

Live Chat is personal and non-intrusive.  

• Rapid Resolutions

Live Chat offers you the ability to get a resolution to your question instantly.  

• Approachable

There's no need to hesitate about asking any question.  Your question may be in regards to pricing, wardrobe, or something else, I'm here to help!  

• Testimonials (What Clients are Saying)

Many potential photography clients hesitate to hire a new photographer, until you find out what others say or at least until you see several reviews validating the experience and outcome of previous photography clients.  I'm thankful for the families and military members who trusted me to photograph their family pictures or military ceremonies. 

All the testimonials posted on the home page are from real clients who have worked with Tamieka Smith Photography in Los Angeles, Northern Virginia, Washington DC, and Alabama.  These testimonials are taken directly from Google.

• Newsletter

Oh My Goodness!  Are you a part of the Tamieka Smith Photography community?  If not, you are missing out!  The newsletter is so refreshing with a nice modern look.  As a family photographer in Los Angeles and Northern Virginia (Woodbridge), I share more than just pretty pictures. 

This is just a small sample of what is shared: of course pretty pictures, a family recipe, trivia question, upcoming specials, and more.  The family recipe is not just a recipe found through a Google search.  I have created the recipe and it is one of my family favorites.  Many recipients of the Tamieka Smith Photography newsletter look forward to the monthly trivia question.  It's a chance to win a $25 Visa card if you are the first person to answer the trivia question with the correct response.

Have you joined the community?  If not, I invite you to join today by clicking the "Join The Community" button.

Join The Community

• Contact

Have you ever completed a contact form with a family photographer, but was unsure if your message was received or when you will receive an answer back?  Well, not with Tamieka Smith Photography!

As soon as you complete your inquiry and click submit, you instantly receive confirmation.  You will receive an email stating I have received your portrait inquiry and what you may do in the meantime. 

​As soon as you submit your inquiry, I receive a message stating you've submitted a portrait inquiry.  Many prospective photography clients are surprised when they receive a call from me within 15 minutes or less of submitting their inquiry.  Yes, I value you and would love to win you as a client. 

Give it a try!

Conclusion

As a client, you will see a dramatic improvement with client experience because of all the significant changes that have been made since the quarantine.  Those changes include the installation of a Live Chat, improvements to the Tamieka Smith Photography Newsletter, addition of Testimonials and more.  All these additions have been made to improve your experience from the first click onto the website to the delivery of your portraits.
 
I invite you to visit the home page and let me know your thoughts by emailing [email protected].

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Tamieka Smith

Tamieka Smith is a family, headshot and military event photographer in Los Angeles and Northern Virginia.  Helping families create tangible portrait memories of the people they love most.